CANCELLATION AND REFUND
As a customer you are always allows to change your main about bying a service from us and ask for your reserve to be canceled. Nonetheless, and in order to perform the service agree, we must engage with some of our partners in a timely fashion, take the example of show tickets. Those engagements, added of a 50€ dossier handling fee, constitute a non-refundable part of the price. The right of usage for those services will still be transferred to you upon cancellation of the package.
Cancellation fee is time linked with the arranged date for the beginning of service and it corresponds to: up to 31 days before, 0%; up to 15 days before, 30%; up to 7 days before 50%. No cancellation is possible later than 7 days before the service.
Taking into account the above your cancellation fee will the the biggest of: non-refundable services plus 50€ dossier fee, or the percentage stated in the second paragraph.